What to Do When a Dentist Faces Accusations of Unnecessary Work

 Posted on July 04, 2025 in Dentist License Defense

In Illinois, a dentist accused of performing unnecessary procedures may face a formal investigation by the Illinois Board of Dentistry, part of the Illinois Department of Financial and Professional Regulation (IDFPR). These complaints are serious and can lead to license suspension or revocation, even when the dentist acted in good faith. If you are under investigation in Chicago or anywhere in the Chicagoland area, our Illinois dental license defense attorney can help protect your future.

What Does "Unnecessary Dental Work" Mean in a Disciplinary Complaint?

A patient complaint about unnecessary dental work often stems from confusion, miscommunication, or dissatisfaction with outcomes. Some patients may believe they were misled into cosmetic procedures. Others may have been told by a second dentist that a crown or extraction was not needed. In some cases, a complaint happens after an insurance audit or dispute over billing codes. Whether the concern comes from a patient, insurer, or third party, IDFPR is required to investigate allegations that a dentist failed to meet professional standards.

As of mid-2025, these types of complaints remain a top enforcement priority for licensing boards across the country, especially where billing and patient consent are in question.

What Should a Dentist Expect After a Complaint Is Filed?

Once a complaint is received, the IDFPR may open a formal investigation. Investigators can request your patient records, ask for your written response to the allegations, and consult outside experts to evaluate the care you provided. In some cases, the agency may invite you to an informal conference to discuss the issues raised. Throughout this process, everything you say or write may be used to support disciplinary action.

If the complaint results in formal charges, you may be required to appear before the dental board or an administrative law judge. Penalties range from fines and additional training to full license suspension or revocation.

Why You Should Not Handle a Complaint Alone

Dentists often believe they can explain the situation and resolve the matter informally. However, even innocent comments can be taken out of context or viewed as admissions. Having a lawyer who is familiar with IDFPR procedures can help you respond strategically. Your attorney will review your records, assess the strength of the board’s evidence, and help you craft a persuasive written defense.

In many cases, early legal representation can lead to a better outcome, such as dismissal of the complaint, non-disciplinary closure, or a settlement that preserves your license.

A Background in Pharmacy Benefits a Dental Defense

If you are facing scrutiny not only for your dental decisions but also for the medications or anesthesia involved, a lawyer with a pharmacy background can offer critical insight. Understanding drug interactions, sedation risks, and controlled substance regulations is often key in defending complex dental cases. A dual background in dentistry and pharmacy strengthens your defense and ensures that your lawyer can speak the same language as investigators and expert reviewers.

Speak With a Chicagoland Dental License Defense Attorney

Allegations of unnecessary dental work put your license and your practice at risk. At The Law Offices of Joseph J. Bogdan, Inc., our Chicago, IL dental license defense lawyer is also a registered pharmacist, uniquely equipped to handle complex dental and pharmaceutical issues. Our firm provides strategic, careful representation to help protect your career. Call us today at 630-310-1267 to schedule a free consultation and learn how we can defend your license and your reputation.